Leadmanagementsystem LEF

Would you like to know:

  • How to unlock all your lead sources in one system?
  • More about the quality of lead tracking in your organisation?
  • How you can organise the entire lead process uniformly and professionally?
  • Whether your leads are followed up? And by whom?
  • How many orders you score from the incoming leads?
  • The lead-time per lead?

 

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All leads clearly set out in one place
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Automatic lead distribution to the right people
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Uniform and professional lead process
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Instant one-click quote in SAM
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A timeline with all available lead information in the customer data
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Insight into the quality of lead tracking
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Also available in Belgium and Luxembourg
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Multilingual web-based interface
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Integration with WhatsApp

Partners and links

360º customer view

All data about the customer and his/her car that is known within your organisation, and from linked external sources, can be found in LEF. You know the customer and you can give him the right advice. As soon as the customer calls you, you also have all the essential information in view thanks to the integrated telephony link.

All lead sources centralised

With LEF, you have all your leads from various lead sources in one system, so you have all the information about your leads in one place. This gives you control over follow-up; from leads from your importer to the second-hand portal, leads from your own website to the follow-up of mailings, and both sales and after-sales leads!

In LEF, you can configure how, when and by whom leads should be followed up, with predefined call scripts, personalised mail templates, automatic notifications when new leads arrive and updates when the deadline for following up the lead is approaching. This enables all leads to be followed up in the shortest possible time, uniformly, professionally, in the right way and by the right person within your organisation. LEF ensures that all leads are automatically qualified with the right deadline, target and reach the right people. This prevents leads from 'disappearing' or not being followed up by one person.

All data and results come together in a report or can be displayed externally in a BI tool.

 

From lead to deal!

Speed, efficiency and customer focus are the keys to successful lead processing. By no longer missing a lead, you no longer miss a sales opportunity. As soon as the lead comes in, the wheels in your car business should start turning. Automated, but with a personal approach. With LEF we give car companies the opportunity to provide the customer with this unforgettable experience. Lightning-fast lead follow-up, but of course via your own proven follow-up process. LEF is linked to SAM and CCM! You can turn a lead in LEF into an order in SAM or CCM in no time! It is possible to trace what each lead source actually delivers for each lead.

 

Complete and real-time insight

With LEF you have all information about your leads centrally, so that you have a grip on all leads. Completely transparent for you on the management dashboard. Whether these arise via the internet or from a call list. You can see exactly from which source the lead comes and what actions have been taken to follow up on the lead. From leads from your importer to a used car portal, from leads from your own website to calling mailings. Both sales and after sales leads! By centrally monitoring all leads, you have insight into the conversion rate of each source in one overview. The graphically displayed management dashboard gives you quick and easy insight into the complete lead follow-up within your organization.

LEF screenshot
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