Training & consultancy (en)

Customer Success Coach

In the automotive industry, we are busy throughout the year performing periodic inspections of cars, but we sometimes forget to take a regular, critical look at our business processes. Whether you are using SAM, LEF and/or MAX, it is important check every now and then to see whether the processes in use are still fully aligned with your wishes and whether the intended objectives are being achieved. With our Customer Success packages, we can advise and support you on a regular basis and at a fixed rate, ensuring your success.

Tjalling

Tjalling Bos

Customer Succes Coach

Get to know our Customer Success Coach

Would you like to know how your company has performed in the past period with SAM, LEF and MAX? And what other (new) features you could make use of? What adjustments could we make, in consultation with you, to ensure greater efficiency and better customer communication? Our Customer Success Coach will be happy to share his expertise, discuss the possibilities and make your business more profitable. Depending on your needs, you choose how often you want to use it.

Kees Haak

Kees Haak

Consultant UnameIT

Zou u willen weten hoe uw bedrijf het afgelopen periode heeft gepresteerd met SAM, LEF en MAX? En van welke (nieuwe) functionaliteiten u nog meer gebruik kan maken? Welke aanpassingen kunnen wij, in overleg met u, doen voor een hogere efficiency en betere klantcommunicatie?

Bas Herberigs

Bas Herberigs

Consultant UnameIT

Onze Customer Succes Coaches delen graag hun expertise om de mogelijkheden met u te bespreken en uw bedrijf beter te laten renderen. Afhankelijk van uw behoefte kiest u hoe vaak u hier gebruik van wil maken.

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basic customer succes coach

Customer Success Coach - Basic

The yearly check for your company!
  • Inzicht in uw commerciële processen door middel van de QuickScan
  • Aanbevelingen voor hogere efficiency en betere klantcommunicatie
  • Optimalisatie rapport, op welke manier staat u er volgend jaar beter voor

75 euros per month

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standardcustomer succes coach

Customer Success Coach Standard

Go with the flow!
  • Insight into your commercial processes through the QuickScan 
  • Recommendations for higher efficiency and better customer communication 
  • Optimisation report, how will you be better off next month? 
  • Coaching on the job for key users 
  • Optimal use of existing and new functionalities in SAM, LEF and MAX 

175 euros per month

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premium customer succes coach.

Customer Success Coach - Premium

Always be on top! Move along in this quickly changing world.
  • Insight into your commercial processes through the QuickScan 
  • Recommendations for higher efficiency and better customer communication 
  • Optimisation report, how will you be better off next month? 
  • Coaching on the job for key users 
  • Optimal use of existing and new functionalities in SAM, LEF and MAX 
  • Manage and adjust workflow and messages (MAX) 
  • Coaching employees (digital) 

350 euros per month

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Get the most out of our solutions

Our products are perceived by our users as very simple and intuitive. But this does not lessen the importance of training and consultancy.

Expert implementation allows you to make optimum use of all the possibilities our products offer. Business processes and their specific set-up differ from one dealer or car company to another. That is no problem at all. Our products are flexible.

Together with UnameIT, you set up the software according to your wishes and requirements. Users are trained and learn how to integrate the products into their jobs. This makes it easier for you every day!

Listen to Michiel Borst in this video...

and discover what our Customer Success Coach can do for you.

Contact me about training or consultancy

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